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How We Work

Our activities support and complement the humanitarian relief and development work of our partners in remote, hard to reach locations. In disaster response we are often first on scene, conducting aerial assessments and sharing surveys with decision-making authorities to inform the most effective coordinated response. We design our flight schedules in collaboration with service users to enable them to have easier, quicker and safer access to areas of greatest need, regardless of religious belief. MAF undertakes its humanitarian and development work impartially and in accordance with specific codes of conduct.


Our activities support and complement the humanitarian and development work of other agencies: .

  • In Europe MAF is a member of the BOND Network and EU-CORD and has an MOU with Integral Alliance and World Vision
  • Through EU-CORD membership MAF has access to: Voluntary Organisations in Cooperation in Emergencies (VOICE); Confederation of Relief and Development (CONCORD); International Disability and Development Consortium (IDDC); and the VIVA Network.
  • Internationally, MAF is a member of Global Network of Civil Society Organisations for Disaster Reduction (GNDR) and the UN Global Logistics Cluster.
  • MAF is the holder of a DG ECHO Framework Partnership Agreement, is a prequalified partner of the DFID Rapid Response Facility and has an Air Service Agreement with the United Nations Humanitarian Air Service (UNHAS).
  • MAF coordinates its disaster response activities with other actors including government functions, bilateral agencies, international and national NGOS as well as various United Nations departments.
  • MAF has experience in working with a variety of institutional, organisational and private donors. Institutional donors that MAF has worked with include DFID (UK), SDC (Switzerland), USAID (USA), ECHO (Europe), HEF (Scotland), NZAID and the UN Office of Project Services.
  • Our long term presence in over 25 of the poorest countries provides local expertise, knowledge, language and contacts. We engage with the in‐country humanitarian and development networks, such as any INGO Country Directors’ Forum. This promotes accountability and helps hard‐wire the MAF’s support into the humanitarian and development architecture.


  • Our Code of Conduct details how we deliver our activities in a non-discriminatory manner.
  • MAF is a full member of the CHS Alliance a network of non-governmental organisations working in humanitarian assistance. The goal of the CHS Alliance is to improve the effectiveness and impact of assistance to people and communities vulnerable to risk and affected by disaster, conflict or poverty. A core mandate of the CHS Alliance is to apply and promote the Core Humanitarian Standard. Our Disaster Response Manual commits our humanitarian assistance to work towards the Core Humanitarian Standard.
  • MAF is a signatory of the Code of Conduct for International Red Cross and Red Crescent Movement and NGOs in Disaster Relief.
  • MAF recognises and upholds the Sphere standards and is an observer member of Active learning network for accountability performance in humanitarian action (ALNAP).

Separation of Activities:
MAF differentiates development from welfare, politics and religion and will avoid applying development funding, whether from government agencies or from the general public, to such non-development activities. MAF extends this requirement to separate non-development activity to its implementing partners.

Our financial and operating systems enable us to apply donations or funding intended for development purposes to be applied to those activities specifically. This separation of activity allows donors to fund or support MAF activity that interests them.